Collection Specialist

Are you a highly-talented Collections Specialist looking for a challenging position within a strong, growing organization where you can thrive? Color-Art's Corporate Service Department has an opportunity for you! Color-Art is a well-established company offering a smoke free facility with excellent benefits and competitive compensation.  We are a unique family of interdependent companies that combine all of our skills to offer our customers fully integrated construction, technology and furniture. We integrate product and service capabilities that result in solutions that help our customers plan and elevate their businesses for work efficiency and market effectiveness. In order to become a member of our team, you must pass a background screening and drug test.

Job summary

As a member of a shared services department you will be responsible for the collection of accounts receivable for a designated customer list which will be assigned to you each month. You may be responsible for more than one of 10 companies. You will research and resolving billing questions and other inquiries using multiple software packages such as Hedberg, Computer Ease, Excel, OneNote, etc.

Summary of essential job functions

• Contact past due accounts via telephone, email, and written correspondence with consistent and timely follow up.
• Document conversations, e-mails and other communications in an A/R shared OneNote file.
• Work closely with sales and client to research and resolve payment disputes, charge backs, short-payments, discounts, credit adjustments, write-offs, and refunds
• Identify billing discrepancies, research and resolve misapplied payments
• Keep Credit Manager apprised of worsening situations, impasses and potentially uncollectable accounts.
• Assist Credit Supervisor in generating monthly management reports including outstanding collections issues and over 60 analyses in an Excel format.
• Respond to client A/R activity Requests, assist client with ACH payment setup and tracking, keep on track with DSO goals, and perform special projects as assigned.

Qualifications

Education and/or Experience Required

• Bachelor's degree in business related study or 3 years minimum collections

Knowledge, Skills and Abilities Required

• Proficient in Excel and Outlook.
• Familiarity with basic accounting.
• The ability to problem-solve assertively and professionally with courteous respect for the customer and co-workers.
• Strong communication and relationship-building skills.
• Self-starter required with a high level of initiative and goal orientation
• Should be organized, flexible, analytical and resilient.

Please email resumes to Kristin Barnhart at kbarnhart@color-art.com. 

*** Resumes without salary requirements will not be accepted ***

Current Openings for Collection Specialist Jobs at Color Art